Unlock Real-World Hospitality and Tourism Skills Fast with NorQuest College
If you’re looking to break into the hospitality, events or tourism industries, or you’re already working in the field and want to grow your career, the right training can make all the difference. For small business owners, the challenge is often finding affordable, relevant staff training that delivers immediate results without pulling people away from their work for weeks at a time.
NorQuest College’s two newest microcredentials are designed for exactly this purpose. They’re short, focused programs that you can start anytime, complete online and apply directly to your work. In just a few weeks, you can earn a recognized digital badge that showcases your new skills to employers, clients or partners.
“ Strong hospitality comes from confident, well-trained teams. NorQuest’s microcredentials give learners the tools to succeed right away, providing practical skills, industry insight, and the confidence to deliver exceptional guest experiences from day one.”
Hospitality Industry Fundamentals Microcredential: Building Skills that Last
The Hospitality Industry Fundamentals microcredential is a practical starting point for anyone who wants to understand the core elements of hospitality. Over the course of 24 to 30 hours, you’ll explore essential topics like how supply chains work in food and beverage management, what it takes to plan successful events from concept to execution and how to create exceptional customer experiences.
For someone entering the field, this is the kind of training that can help you stand out in interviews and feel more confident on the job from day one. For a small or medium-sized business, it’s an easy way to onboard new staff or refresh the skills of your current team without committing to a long-term program. And because it’s fully online and self-paced, it works around your schedule whether that’s evenings, weekends or in between shifts.
Do a Badge or All 3 for the Microcredential
This microcredential is made up of 3 badges. You can choose to take one, two or take them all to earn the full microcredential.
The first badge is Supply Chain in Food and Beverage Management where you’ll gain hands-on skills to oversee sourcing, logistics and purchasing, while incorporating sustainable practices and data-informed decision-making in food and beverage operations.
The second is Fundamentals of Successful Event Planning. You’ll develop the core expertise to design and deliver successful events, from managing budgets and coordinating logistics to working with vendors and creating memorable guest experiences.
Finally, the third badge is Customer Service Excellence. Students in this course will build practical skills to anticipate guest needs, resolve service issues effectively and deliver experiences that leave a lasting impression.
Fast Facts:
$405+GST (or $135/badge)
Start anytime
24-40 hours
Tourism Supply Chain Fundamentals Microcredential: Behind-the-Scenes Expertise
While most people see the front-facing side of tourism (the destinations, attractions and experiences), there’s a complex network of operations behind the scenes. The Tourism Supply Chain Fundamentals microcredential offers a closer look at how these systems work and why they’re critical to business success.
In 35 to 45 hours of flexible online learning, you’ll cover supply chain design, strategies for sourcing and demand planning and how emerging trends and technologies are shaping the future of tourism.
This is especially valuable for small operators who want to scale up efficiently, tourism professionals moving into operations roles or anyone in supply chain management looking to adapt their skills to this dynamic sector.
Do a Badge or All 3 for the Microcredential
This microcredential is made up of 3 badges. You can choose to take one, two or take them all to earn the full microcredential. Each badge takes approximately 8 -15 hours to complete.
The first badge is Introduction to Supply Chain Fundamentals for Tourism Industry Professionals. You’ll gain insight into essential supply chain principles, best practices and strategies designed specifically for the tourism industry.
The second badge is Supply Chain Strategy in the Tourism Sector where students will discover how to plan for demand, source effectively and manage fulfillment processes to make tourism supply chains more efficient.
Finally, the third badge is Emerging Trends in Tourism. Learn how emerging technologies and innovations are transforming the tourism industry and explore strategies for operators and suppliers to expand their reach and connect with wider audiences.
Fast Facts:
$405+GST (or $135/badge)
Start anytime
$35-45 hours
Why Choose a NorQuest Microcredential?
The value of these programs lies in their practicality and accessibility. They’re designed with input from industry and backed by the Government of Alberta, ensuring the skills you gain are aligned with real-world needs. Because they’re delivered entirely online and can be started at any time, you can fit them into your life without disrupting work or other commitments.
“NorQuest’s microcredentials give learners the advantage of speaking the language of hospitality from day one. By understanding how the bigger picture works, from guest experience to operational flow, new team members can integrate quickly, contribute meaningfully, and build credibility right away.”
For individuals, this means you can start building your career momentum right away — no waiting for a semester to begin. For businesses, it’s a way to strengthen your team’s capabilities quickly and affordably, with training that’s targeted to the realities of hospitality and tourism.
Take the Next Step
Whether your goal is to land your first role, move into a leadership position, or give your team a competitive edge, NorQuest’s microcredentials in Hospitality Industry Fundamentals and Tourism Supply Chain Fundamentals offer a fast, flexible and credible path forward.
Choose the program that fits your goals, register online, and start learning on your own schedule. In just a few weeks, you’ll be ready to put your new skills into action — and you’ll have a digital badge to prove it.